In this episode, I chat with Emily Stapf from Incident IQ about streamlining device tech support and better help requests in K-12 classrooms. You’ll hear about the importance of minimizing learning downtime, common tech issues in the classroom, and proactive measures educators can take. If you’re looking for a new way to manage help ticket requests in schools, this episode is for you!
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Tips for Better Help Requests
- Minimize learning downtime.
- Identify common tech issues in your classroom.
- Develop device care and use routines to prevent tech issues.
- Effectively collaborate with IT teams.
SPONSORED BY Incident IQ
This episode is sponsored by Incident IQ, the support solution built exclusively for K-12. Today’s classroom support requires an all-hands effort from school staff of all stripes, and Incident IQ works to bring these operations to a single, unified platform. With modern tools for help ticketing, student device inventory management, building maintenance work orders and HR requests, Incident IQ is helping thousands of K-12 districts minimize learning downtime in today’s technology-transformed classrooms. See how the Incident IQ platform can make a difference in your district by visiting IncidentIQ.com, and learn more about the workflow management solution built exclusively for K-12 school districts.
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